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Spare Parts Frequently Asked Questions
What spare parts can I buy online for windows, doors, wardrobes, and shower screens?
Stegbar offers a range of spare parts available to purchase online, including rollers, handles, locks, clips and other commonly replaced components for windows, doors, wardrobes, and shower screens.
How do I find the right spare part for my product?
To find the correct part, you’ll need to:
- Identify your product type (window, door, shower screen or wardrobe)
- Check any existing part numbers or labels
- Compare your current component with product images and descriptions
If you’re unsure, contacting the team or visiting a showroom can help ensure you select the correct item.
Can I buy replacement parts for old Stegbar products?
Yes, many spare parts are available for both current and older Stegbar products. Availability may vary depending on the product and age, so it’s important to match the part carefully before ordering.
Are spare parts compatible with all Stegbar products?
Not all parts are universal. Compatibility depends on:
- Product range and model
- Size and configuration
- Age of the product
Always check product descriptions to confirm compatibility before purchasing.
How do I know which roller or handle I need?
To choose the right component:
- Remove and inspect the existing part (if possible)
- Compare the size, shape and fixing points
- Check any markings or codes
Matching these details to the product listing will help ensure the correct fit.
Can I install spare parts myself?
Many spare parts are suitable for DIY installation, particularly items like rollers, handles and basic hardware. However, more complex repairs may require a tradesperson depending on the product and issue.
Are spare parts worth replacing instead of the full product?
Replacing a spare part is often a cost-effective way to extend the life of your product, especially for issues like sticking doors, faulty rollers or worn handles.
How long does delivery take for spare parts?
Delivery typically takes around 10 business days, depending on your location and product availability.
Do you deliver spare parts Australia-wide?
Stegbar can deliver spare parts Australia-wide via the Australia Post network.
What happens after I order spare parts online?
After placing your order:
- You’ll receive an order confirmation
- Your items will be processed and packed
- Delivery will be arranged through Australia Post
Can I return spare parts if they don’t fit?
Returns are subject to Stegbar’s returns policy. Because spare parts are often selected based on compatibility, it’s important to ensure the correct part is chosen before ordering.
What if my spare part arrives damaged or missing?
Inspect your order upon delivery and report any damage or missing items within 48 hours via the Shop Online Support Centre so it can be resolved.
What if I can’t find the spare part I need online?
If the part isn’t available online:
- A showroom may be able to assist
- A consultant may help identify the required part
- You may be directed to alternative solutions if the part is discontinued
Shop Online Frequently Asked Questions
Explore Stegbar’s DIY Buy Online range, including built-in wardrobes, walk-in robes, sliding wardrobe doors, aluminium sliding and stacking doors, aluminium windows, internal doors, front doors, shower screens, mirrors and spare parts, all designed to help you create a stylish, functional home with quality products delivered direct to your door.
We have a range of handy support materials including installation manuals at our Shop Online Support Centre.
Please send us a request via our Custom Made Enquiry form and a member of the team will confirm if we are able to service your area through our Custom Made Product Range.
