Shipping policy

Standard delivery fees apply and are calculated at checkout based on your location and product type. 

Large or bulky items (e.g., doors, windows) may attract additional handling fees. 

Any promotional free-shipping offers will be clearly displayed at checkout. 

Estimated delivery time is 10–15 business days from order confirmation, subject to product availability and location. 

Custom or made-to-order products may require extended lead times. Customers will be advised during checkout. 

There is a 48-hour cooling off period where customers can make changes or cancel their order. This begins from the time your order is placed.

After the 48-hour cooling off period, orders are sent to production. 

You can view our Return Policy for further information. 

During the order process you will receive three automated emails from Stegbar: 

An initial order confirmation which you should receive shortly after ordering 

An email 1 week before delivery confirming your order and that it has been booked for delivery 

A confirmation and reminder email the day before delivery 

Should you have any questions after placing an order, please complete the Shop Online Support Form. 

Stegbar utilises a third-party courier partner to deliver wardrobes, shower screens and mirrors. Front and Interior Doors are delivered by Corinthian Doors. Windows and Doors (eg sliding doors) are delivered by Stegbar or Stegbar-contracted delivery partners. 

Products are packaged to minimise damage during transit. 

Someone must be present to accept delivery. If unattended, re-delivery fees may apply. 

Inspect goods upon delivery. Report any damage or missing parts within 48 hours via the Shop Online Support Form. 

For returns, refer to our Shop Online Support Centre and our Return Policy.